Privacy Policy.

How Lift Kings collects, uses, shares, and protects the personal information you give us.

Last updated: June 4, 2026

1. Introduction

Lift Kings Garage Doors ("Lift Kings," "we," "us," "our") is a Florida-licensed garage door installation and repair company (FL DBPR License #CGC1530231) headquartered at 407 South 3rd Street, Unit 3, Lantana, FL 33462. This Privacy Policy explains how we collect, use, share, and protect the personal information of visitors to liftkings.com ("the Site") and customers of our services.

2. Information we collect

We collect the following categories of information:

Contact information you give us — name, phone number, email address, service address, and any details you include when you fill out a form, call us, or text us.
Service details — the type of garage door service you're requesting, door brand and size, photos you send us, and any notes about your situation.
Payment information — for completed jobs, basic billing information necessary to process payment. We do not store full credit card numbers on our servers — payments are processed through PCI-compliant third-party providers (such as Housecall Pro or Stripe).
Automatically collected data — when you visit the Site, we collect IP address, browser type and version, device type, operating system, referring URL, pages viewed, time spent on each page, and approximate location (city level) from your IP. This is collected via Google Analytics 4 (GA4) and Google Tag Manager.
Cookies and similar technologies — small files stored on your device to remember preferences, measure traffic, and improve the Site. You can disable cookies in your browser at any time, though some Site features may not work as expected without them.

3. How we use your information

We use the information we collect to:

Provide the services you request — schedule appointments, dispatch technicians, send quotes and invoices, complete the job.
Communicate with you about your service — appointment confirmations, technician arrival updates, follow-up calls, post-job feedback.
Send you optional SMS or email updates if you have explicitly opted in (see our SMS Messaging Policy for full details).
Improve the Site and our services — analyze which pages perform well, fix bugs, develop new content.
Comply with legal obligations — tax reporting, license documentation, responding to lawful subpoenas.
Detect and prevent fraud, spam, and abuse of our forms or services.

4. SMS and mobile phone numbers — non-sharing statement

Lift Kings does not sell, rent, lease, or share your mobile phone number or SMS opt-in data with any third party for their own marketing purposes. Mobile phone numbers and SMS consent records are used solely by Lift Kings to deliver the messages you have requested.

When you opt in to receive SMS messages from Lift Kings, the following applies:

Message frequency: Recurring. Typically 1–4 messages per service request, plus up to 2 additional promotional messages per month if you opt in to promotions.
Message and data rates may apply. Lift Kings does not charge you for text messages; your wireless carrier may, depending on your mobile plan.
Opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. Reply HELP for assistance.
Mobile phone numbers and SMS opt-in consent records are shared only with the SMS service provider we use to send messages on our behalf (an A2P 10DLC-registered service that adheres to CTIA messaging guidelines). They are never shared with advertisers, marketing partners, lead-generation networks, or anyone else for marketing purposes.

For full details on our SMS practices, see our SMS Messaging Policy.

5. How we share information

We share personal information only in these specific situations:

With our service providers — companies that help us run the business under contractual confidentiality obligations: Housecall Pro (job scheduling and customer records), Web3Forms (form-submission email delivery), Cloudflare (website hosting), Google (Analytics, Tag Manager, Maps embedding), and our SMS service provider. These providers are contractually limited to using your data only to perform services for us.
With your authorization — for example, when you ask us to share a quote with your insurance adjuster or property manager.
For legal reasons — to comply with a subpoena, court order, or other lawful request, or to protect the rights, property, or safety of Lift Kings, our customers, or others.
Business transfers — if Lift Kings is acquired, merged, or sells substantially all of its assets, personal information may transfer to the successor entity, subject to the same protections in this policy.

We do not sell your personal information. We do not share your mobile phone number, email address, or any other contact information with third parties for their own marketing purposes.

6. How we protect your information

We use industry-standard administrative, technical, and physical safeguards to protect your information, including TLS/HTTPS encryption on all data transmitted to and from the Site, restricted access to customer records on a need-to-know basis, and regular security reviews. No system is 100% secure, however, and we cannot guarantee absolute security.

7. Your rights and choices

Depending on your state of residence, you may have the right to:

Request a copy of the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal record-keeping requirements)
Opt out of marketing communications (email, SMS) at any time
Opt out of the sale or sharing of personal information (we do not sell or share — but the right is yours regardless)

To exercise these rights, contact us at info@liftkings.com or (561) 710-5464. We will respond within 30 days.

8. Children's privacy

The Site and our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

9. Third-party links

The Site may contain links to third-party websites (Google review pages, Nextdoor, manufacturer websites, etc.). We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting personal information.

10. Cookies and analytics

We use Google Analytics 4 and Google Tag Manager to understand how visitors use the Site. These services set cookies that allow us to count visits, identify traffic sources, and measure which content is most useful. To opt out of Google Analytics across all sites, install the Google Analytics Opt-out Browser Add-on.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated by email or a prominent notice on the Site before they take effect.

12. Contact us

For questions or concerns about this Privacy Policy:

Lift Kings Garage Doors
Attn: Privacy
407 South 3rd Street, Unit 3
Lantana, FL 33462
Phone: (561) 710-5464
Email: info@liftkings.com